Return instructions

When parts have been sent or picked incorrectly by us: Follow the instructions below
For returns, always contact our office first to obtain a return slip. Tel 040-321730 Fax 040-921175.
After agreement with our sales representative, a return and freight slip will be sent to you.
Returns later than 30 days from the invoice date will not be credited.

When parts have been ordered incorrectly by you or are surplus: Follow the instructions below
For returns, always contact our office first to obtain a return slip. Tel 040-321730 Fax 040-921175.
Returns later than 30 days from the invoice date will not be credited.
Returns within 30 days from the invoice date: 80% credit.
Amounts under SEK 100 excl. VAT will not be credited.
Relays, electrical parts and special-order parts not held in stock will not be credited.
Freight will not be credited.

Backordered parts/parts with delayed delivery: If not cancelled within 2 days of receiving the order confirmation, they are treated as incorrectly ordered parts (see above).   Uncollected parcels: Freight costs both ways will be charged afterwards.
In addition, 20% of the value of each item is charged, plus the full cost of all goods under SEK 100 excl. VAT. Used parts: Returns only by special agreement. Contact our office on tel 040-321730. Returns later than 10 days from the invoice date will not be credited. Returns within 10 days from the invoice date: 80% credit. Amounts under SEK 100 excl. VAT will not be credited. Relays and electrical parts will not be credited. Freight will not be credited.   Return address:
ALRp Agentur AB Returns Norra Grängesbergsgatan 5 214 44 MALMÖ

NOTE!

ALWAYS INCLUDE THE DELIVERY NOTE OR INVOICE WITH THE PARCEL AND MARK WHICH PART(S) ARE BEING RETURNED. ONLY UNUSED PARTS MAY BE RETURNED.